Frequently Asked Questions and Answers

Financing a new or used vehicle does not have to be difficult. Our team a Stetson GM, will help you through every stage of the process. Specifically our team is here to answer any of your questions.


Can I Pay off my vehicle loan early without penalty?

All finance contracts that we set up for our clients are open conditional sales contract. Simply put, this means that our loans are totally open with absolutely no payout penalties.

This is important for a number of reasons:

  • We want our clients pay less interest, first and foremost. The more money you can save, the better. By making extra payments with no penalties attached, you can pay more principal but less interest.
  • Sometimes a client is on a strict budget and cannot pay off a loan right away. Later down the road, when they are in an equal or equity position, they can then blend the financing into a new car. If there were penalties, we would not be able to accomplish this economically for our clients.
  • A number of times a client will have an asset for sale or an investment maturing, but at the same time they will want to take advantage of a deal at our store. Being able to pay it out at any time with no penalties allows you to purchase a vehicle worry-free.

Why don’t I go through my own bank?

Going through your own bank is a decent way of getting financing for almost anything you want to purchase. That being said, it’s not always the easiest or fastest method. We offer our clients speedy approvals so you don’t have to wait for days to get an answer back. We specialize in car loans, and we are here to make taking out a loan as quick and affordable as possible.

Because of our incredible buying power with the banks, we have leverage that we can use to help find you a loan that suits your needs. We don’t have just one bank at our disposal: we have up to 15 different ways to get you financed at preferred interest rates.

Why would I want an extended warranty?

The benefit to an extended warranty is that your vehicle will have warranty coverage after the manufacturer’s warranty expires. Buying an extended warranty also gives you:

PEACE-OF-MIND: Unforeseen expensive mechanical breakdowns may be covered in full or in part.

VEHICLE RENTAL: In the event of a covered breakdown, we will reimburse you for receipted expenses such as renting a replacement vehicle, taxi or public transportation expenses.

TRIP INTERRUPTION: If a covered breakdown occurs more than 160kms from your home and your vehicle must stay overnight in a repair facility, we will pay for receipted motel and restaurant expenses.

TOWING: If your vehicle is disabled and requires on-site assistance, we will provide you with 24-hour Emergency Road Side Service.

What does an extended warranty cost?

Warranty costs are based on a number of factors including your level of coverage, time and kilometers. We tailor your warranty to fit your driving and budget. For that reason, Stetson Motors works with 3 Different warranty companies to make sure there are plenty of warranty options are available at time of purchase.